The second step is to uninstall the software in question on the command line silently / non-interactively. Even launching the right uninstaller from the command line is a good start. You would want to consult vendor documentation and other sites on how to do this, and try various things until this works. This step has nothing to do with BigFix at all and has entirely to do with the software in question. And you definitely need to know what that is.įirst you need to figure out how to uninstall the software in question on the command line interactively. You also need to understand that to uninstall the product, you need to run the command in an Elevated Command Prompt. You’ll need to know the command line uninstall, including hiding any “Click next to Continue” dialogs, to create a “silent uninstall”.Īs posted earlier in this thread, Office is a bit complicated in that you may need to create an XML-formatted answer file to execute the “silent uninstall”. How to uninstall the product, or at least the versions you don’t want anymore. 32-bit programs are listed at HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall. 64-bit programs are listed at HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall.
You need to know the registry keys involved in detecting whether the product is present at all, and if the uninstall command lines are different between versions, figure out how to detect what versions you have. How to identify that Lync / Skype are present. That said, what you need to figure out is You will be expected to put in some effort in general what’s expected is that you figure out how to do something, and we help you do it in BigFix. If #3 is not clear, none of us are getting paid to be here, or to uninstall Skype for Business or Lync. This forum is not part of their job function. For any IBM people who are here, are on their own time. Most of us, including myself, do not work for IBM. We’re happy to help you figure out BigFix, but understand that everyone here on the forum is volunteering. Here’s a picture of your post! With the “Upload” button circled in my response.
Just hit the “upload” button, or copy the image to the clipboard and then paste using CTRL-V. You can post screenshots to the forum if you want to. There are several reasons for that, among them that sharing in the forum will help not only you, but anyone else who searches the forum can benefit from the discussions and solutions and using the forum allows us to help, or not help, on our own terms rather than feeling like we’re “on-call” to you. We generally try to help, but we do that in this forum. Asking for email IDs is considered impolite in a forum ( any forum, not just this one).
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